What If Your Biggest Problem Isn’t the Problem?
The Lockheed L-1011 and the $0 Fix That Almost Killed 176 People In 1972, Eastern Airlines Flight 401 was on final approach to Miami when the crew noticed a landing gear light wasn’t on. They circled; checked manuals. They pulled the light out of its panel and replaced it. Nothing. They became so focused on fixing the indicator that no one noticed the autopilot had disconnected. The plane descended unnoticed… and crashed into the Florida Everglades. 101 people died. Later investigations revealed: the landing...