INSIGHTS

INSIGHTS

ai marketing

The Client We Told Not to Hire Us Yet

A prospective client once came to us with a specific request: they wanted their rankings up fast, and they already had a plan for how to get there. A previous agency had shown them a list of tactics, link buys, heavy keyword stuffing, a network of thin content pages designed purely to game search results, and promised it would work within weeks. It probably would have. That's the uncomfortable truth about a lot of SEO shortcuts. They're not fake, exactly. They...

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The Nine Words We Almost Shipped

A few months back, someone on our team used an AI tool to draft a piece of client-facing content. The draft came back fast, clean, well-organized. Genuinely good work for the time it took. Buried in the middle of it was a single sentence, nine words, that implied a guaranteed outcome our client had no business guaranteeing. Nobody had done anything wrong, exactly. The AI tool wasn't malicious. It was doing what it does: producing confident, fluent language, without any actual stake...

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AI Can Speed Up Legal Marketing. It Can’t Do the Human Work for You.

A law firm used AI to publish a month’s worth of articles in a single afternoon. One polished post confidently described a filing deadline that applied in another jurisdiction; another sounded nothing like the firm’s attorneys. A partner caught the errors just before publication, but only after spending hours rebuilding the content from scratch. The problem wasn’t that the firm used AI, it was that nobody had defined what AI should do, supplied approved sources, or taken responsibility for the...

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Ethical AI Marketing: A New Frontier for Law and Healthcare

A clinic administrator found a marketing shortcut that almost became a very expensive problem due to a misunderstanding of ethical AI marketing. A team member had asked an AI tool to draft a patient-facing email about a new service line. The copy sounded great. Warm. Clear. Efficient. The kind of thing that makes everyone nod and say, “Ship it.” Then someone from compliance read it one more time. Buried in the middle was a sentence that implied a guaranteed outcome. One sentence....

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